About your data
Every URnetwork account has a data balance: what it can send and receive through the network. This page covers where the data comes from, what the usage bar shows, why some of it can be Pending, and what happens when it runs out.
Where your data comes from
- Free data: 30 GiB a day. Every account gets 30 GiB at 00:00 UTC each day, Pro accounts included. A day's grant lasts until 01:00 UTC the next day, so the hour after midnight overlaps and you never see a gap. Data you don't use doesn't carry over. A new account gets its first 30 GiB when it is created.
- UR Pro: 10 TiB a month plus 30 GiB a day. A Pro account gets 10 TiB a month on top of the free daily data. Your 10 TiB refreshes at the start of each of your subscription cycles, every month from the day you subscribed. The daily data covers you once your 10 TiB is used up, or while Pro waits for a late or failed renewal payment. Daily data you don't use still expires each day.
- Referrals: 3 GiB a day each. Each friend who joins with your referral code gets you 3 GiB more a day, and the friend 3 GiB more a day too, for as long as the referral stands, on any plan. Up to 20 referrals count, so up to 60 GiB a day.
- Data packs: 1 TiB or 10 TiB. A pack adds data on top of your plan for a year from the day it is applied. A pack never makes an account Pro. See ways to pay.
- The grant of October 2026. On 2026-10-24 every account got a one-time 1 TiB, valid for 30 days, until about 2026-11-23. While it lasts, it is part of your balance.
The balance that expires first is used first, so a data pack, which lasts a year, is used after the day's free data and referral data. On a paid Pro subscription, the 10 TiB is used before any of them.
The usage bar
The apps and ur.io show your balance as a bar in three parts:
- Used: the data you've used so far.
- Pending: data reserved for your open connections. What they don't use comes back when they close.
- Available: the data you can still use.
The number under the bar, Daily Data Balance, is the total of the balances you hold right now: the day's free data, the month's Pro data, referral data, data packs and any grant. With a pack, Pro or a grant it is more than one day's data. Used is that total less Pending and Available.
The apps' About your data sheet explains the bar and counts down to the next free refresh. On ur.io, the link of that name under the bar opens this page.
Pending
Each connection reserves a block of your data before it carries anything. The reservation shows as Pending. When the connection closes, what it used moves to Used and the rest returns to Available.
A reservation lasts at most about an hour. One that is still open by then is closed and settled automatically. Pending can be large while many connections are open at once, since URnetwork spreads your traffic over several of them. It is not lost data.
What counts
Everything your devices send and receive through URnetwork counts, in both directions. Traffic between your own devices on one account counts too: see the FAQ. Sharing your connection with other members never uses your data.
When your data runs out
When your balance runs out, URnetwork can't open new connections for your account until data is back. Connections that are already open keep carrying traffic until their reserved data is used.
In the apps (Android, iPhone, iPad, Mac, Windows and Linux):
- The Connect screen says Insufficient balance, when the free data refreshes, and whether data is still reserved for open connections. If you allowed notifications, the app also sends one.
- The app never disconnects you. Your traffic stays in the URnetwork tunnel and waits, so nothing leaves your device unprotected. To use your ordinary connection meanwhile, tap Disconnect.
- When data is available again, the app tries to reconnect by itself.
- Starting a connection while you're out of data opens the upgrade screen instead. It also shows when the free data refreshes.
- On Pro, the notice says Data limit reached, and no upgrade is offered.
In a browser with the URnetwork extension:
- The Connect screen at ur.io/app shows the same notice and offers Get Pro. It doesn't start a connection that would be refused.
- The extension's popup says Insufficient balance (on Pro, Data limit reached) and when the free data refreshes, and offers Get Pro and Buy data. If the browser already lets the extension post notifications, it also sends one.
- The extension never disconnects you, whether its kill switch is on or off: its proxy stays set, so pages don't load until data is back or you disconnect, and nothing leaves the browser without URnetwork. ur.io can't load through it either, so press Disconnect before you get Pro or buy data. The browser tour has the details.